This privacy policy explains how ecommerceseospecialist.com (“the site,” “we,” “our”) collects, uses, and protects your personal information when you visit the site or submit information through our forms.

What information we collect

Information you provide directly

When you submit the free SEO audit form or the contact form, we collect:

  • Your name
  • Your email address
  • Your website URL
  • Your approximate monthly SEO budget (if provided)
  • Any message you include in the optional text field

We only collect this information when you choose to submit it. We do not collect personal information passively through these forms.

Information collected automatically

When you visit the site, certain data is collected automatically through cookies and similar technologies:

  • IP address (anonymised by Cloudflare and Google Analytics)
  • Browser type and version
  • Device type
  • Pages visited and time spent on each page
  • Referring website (how you found us)
  • Approximate geographic location (country/region level, not precise location)

How we use your information

We use the information we collect for these purposes:

  • To respond to your enquiry or deliver your free SEO audit
  • To send you the audit results and follow-up information you requested
  • To understand how visitors use the site so we can improve it
  • To protect the site from spam and security threats

We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising or retargeting.

Cookies

The site uses cookies. You can manage your cookie preferences through the consent banner that appears when you first visit the site.

Strictly necessary cookies

These are required for the site to function and cannot be turned off. They include cookies set by Cloudflare for security and performance, and cookies that store your cookie consent preferences.

Analytics cookies

With your consent, we use Google Analytics 4 (GA4) to understand how visitors use the site. GA4 collects anonymised data about page views, session duration, and traffic sources. Google Analytics does not identify you personally. You can opt out of analytics cookies through the consent banner or by using the Google Analytics Opt-out Browser Add-on.

Security cookies

Wordfence, our security plugin, may set cookies to identify malicious visitors and protect the site from attacks. These cookies do not track your browsing behaviour.

We do not use marketing or advertising cookies. We do not run retargeting or display ads.

Third-party services

We use the following third-party services to operate the site:

Cloudflare provides DNS, CDN, and security services. Cloudflare may process your IP address and connection data to deliver content and protect the site from threats. Cloudflare’s privacy policy

Google Analytics 4 provides anonymous website usage statistics. Data is processed in accordance with Google’s data processing terms. Google’s privacy policy

Brevo (formerly Sendinblue) handles transactional email delivery. When you submit a form on the site, your email address and message contents are processed through Brevo’s servers to deliver the response to you. Brevo’s privacy policy

Complianz manages cookie consent on the site. Complianz stores your consent preferences locally and does not send your data to external servers. Complianz’s privacy policy

Data storage and retention

Form submissions are stored in our WordPress database hosted on hosting.com (A2 infrastructure). We retain form submissions for as long as needed to respond to your enquiry and maintain records of our communications. You can request deletion at any time (see “Your rights” below).

Analytics data is retained in Google Analytics for 14 months, after which it is automatically deleted.

Data transfers

Some of the third-party services listed above (Cloudflare, Google Analytics, Brevo) may process data outside your country of residence, including in the United States. These providers maintain their own data protection frameworks. We encourage you to review their privacy policies linked above.

Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate data.
  • Deletion: You can ask us to delete your personal data.
  • Objection: You can object to how we process your data.
  • Withdrawal of consent: You can change your cookie preferences at any time through the cookie settings on the site.

If you are in the EU/UK, these rights are provided under the General Data Protection Regulation (GDPR) and UK GDPR. If you are in California, you have rights under the California Consumer Privacy Act (CCPA). If you are in Australia, the Australian Privacy Act applies.

To exercise any of these rights, contact us at [email protected].

Children’s privacy

The site is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the site, please contact us and we will delete it.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “last updated” date. We will not materially change how we use your data without updating this page.

Contact

If you have questions about this privacy policy or how we handle your data, contact us at:

Email: [email protected]

Website: https://ecommerceseospecialist.com/contact/